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An essay by Walter Prichard Eaton

The Bad Manners Of Polite People

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Title:     The Bad Manners Of Polite People
Author: Walter Prichard Eaton [More Titles by Eaton]

All my life I have suffered from politeness--not my own, but the politeness of other people. So far as I know, nobody has ever accused me of being polite. I suspect that I must be, however, for hitherto I have borne the politeness of other people without a protest. But I must protest now, if only to vindicate my lack of politeness; in other words, to prove my good manners.

For what I object to in polite people is their bad manners. It is this I have suffered from, as, I suspect, have many thousands of my fellows, to whom life is real and earnest, and gabble not its goal. As a rule, the politer the person the worse are his (or more often, perhaps, her) manners. The limit is reached when the amateur is sunk entirely in the professional, and that curious product of "Society" is developed, the professional hostess. I cannot better illustrate my theme than with a description of the professional hostess.

I call her professional because all the joy of entertaining for its own sake has gone out of her work. She does not invite people to her parties because she is glad to see them, because she is interested in them, or wishes to give them pleasure. She invites them because to entertain them is a part of her day's work--whether her work be to get into a certain social stronghold, to keep that stronghold against assault, or merely to kill time, her arch-enemy. And, in performing this task of hers, she has developed a technique of politeness which is to the amateur's technique what the professional golf-player's style is to the form of the mere bumblepuppy. Her politeness is astonishingly brilliant, flexible, resourceful. It is aspired to by the lowly and aped on the stage. And yet her manners are the worst in the world.

Let us suppose her about to give a dinner. She is trimmed down to the fashionable slenderness (perhaps), and brilliant with jewels. Cannel coal snaps pleasantly in the drawing-room grate, and the lights are gratefully shaded. A guest or two arrive, whom she greets with affable handshake. The man moves over to the fire, warming his back; his wife talks to the hostess rapidly, in the way women have when they seem to think it better to say anything than not to speak at all. But the hostess is quite at her ease. Her politeness is triumphant. Presently she turns to the man, who is, perhaps, an author.

"Your new book," she begins, as if she had been waiting all day to ask that question, "--what is it going to be about? I'm tremendously eager to know."

Already the genial fire has warmed the noted author after his chilling ride in a street car to this mansion of luxury. The kindly question positively expands him. He launches eagerly into his answer.

"You see," he begins, "the great modern question is--"

But suddenly he is aware that he has no listener. His hostess has gone toward the door with outstretched hand, and his own wife is gazing at the gowns of the women entering. The author turns and prods the grate with his toe. Perhaps, if he is new at being "entertained," he fancies that his hostess will presently return to hear his answer. He holds it in readiness. Poor man!

The newcomers are brought into the circle. When introductions are necessary, they are made with studied informality. And then the author hears the hostess say to a big, energetic woman, who is among the arrivals, "Oh, dear Miss Jones, I have heard so much about your perfectly splendid work down there among the horrid poor! I did _so_ want to hear you talk about it at the Colonial Club, this afternoon, but I simply _couldn't_ get there. Won't you tell me just a bit of what you said?"

The tone of entreaty betrays the utmost interest. The big, energetic woman smiles, and begins, "Well," she says, "I was just trying to get the members interested in our new health-tenement for consumptives. You see, we need--"

Then she, too, becomes aware that her audience has departed toward the door. She turns about to see if anybody else was listening, but nobody was. The other women are engaged in inspecting the newcomers. The men are looking uncomfortable, or chatting with one another. Only the author's sympathetic gaze meets hers.

The guests have all gathered by now, but dinner is not yet announced. The hostess moves easily among them, stopping by each with a winning smile, to ask some carefully chosen personal question. Each as politely replies, only to find himself talking to the empty air.

There is soon a confused babble of voices, a whir of windy words--and no one hears.

The author watches her, still curious to know whether she will remember that she has not yet heard his answer. But she has quite forgotten. She moves, the incarnate spirit of politeness, about the room, rousing trains of eager ideas in her guests, and as speedily leaving them to run down a side-track into a bumper.

She has no real interest in any of them, probably she has no real understanding of them. She thinks her manners are above reproach, that she is treating her guests in the most exemplary fashion. In reality, nothing could be worse than her manners, and she is treating her guests most shabbily. By being polite, she ends by being rude. For nothing is so rude in this world as to ask a man a question about some subject close to his heart when you have no intention of listening to his answer, nor any interest in it. The hostess thinks to feed his vanity; she ends by wounding it. She thinks to make her guests comfortable; she ends by making them uncomfortable.

The best manners I have ever seen were possessed by the most impolite man I have ever known. As a result, nobody that he ever invited to his house felt uncomfortable there. He was interested in all kinds and conditions of people, all kinds and conditions of activities. If he asked you a question, it was because he wanted to hear your answer. He paid you the compliment of assuming that it was worth listening to, and other people waited till you were through. At his table you weren't supposed to confine your talk to the sweet young thing on your left, who was more interested in the gay young blade on _her_ left, nor to the sedate, elderly female person on your right, who was more interested in the bishop on _her_ right. Talk was largely for the whole table; and if you hadn't some definite contribution to make, you were usually glad to keep still.

I say nobody ever felt uncomfortable in his house. That is not quite true. Occasionally the person who expressed an opinion on a subject he knew nothing about must have felt uncomfortable. For, though he was listened to gravely while speaking, conversation was at once resumed as if nothing whatever had been said.

Nothing could have been more conventionally impolite. And yet the act was so utterly free from sham that it seemed the only decorous and decent thing to do. Thus was the dignity of conversation maintained; thus was each man and woman made to feel his or her worth along personal lines of endeavor; thus was a true democratic spirit preserved, which is the real essence of good manners. True democracy consists in bringing each man out, not in reducing him to a common level of inanity. Good manners consist in showing him respect for what is worthy of respect in him, treating him as a rational human being, not as a mere social unit who deposits his hard-won opinions, along with his hat and stick, in the care of the butler when he enters the house.

That is why men have, as a rule, better manners than women, though they are far less polite. A man respects the judgment of a specialist on any given subject, and he is rather intolerant of the snap judgments of the dabbler or the dilettante. He listens, if forced to, with unconcealed impatience to the babbling of his pretty neighbor at table about art, perhaps, or engineering, or some other topic concerning which her ignorance is as profound as her cocksureness is lofty. But, after all, to be polite to her is to insult a whole race of engineers or artists! Put one of them beside him, and see how readily he will listen.

Politeness too often consists of shamming. Good manners are the absence of sham. It is not the gentleman's place, certainly, to insult the lady. Good manners seldom go quite so far as that. But even politeness cannot expect him to endure the torture for more than a limited time, especially if the topic chosen chances to be his own specialty. It is his place to lead the conversation, as gently as possible, back upon more neutral ground, where he may find what consolation he can in sprightly personalities--while praying for the coffee.

I enjoy the privilege of acquaintance with a very charming person, who has never paid a compliment to her sex except by being a woman. Some of her sex say that she is a delightful hostess and very beautiful. Others say that she is atrociously rude, and they "can't see what it is people admire in her." Most men adore her. She herself says that the only people she cares to entertain are those who have earned their own living. Her reasons are, I believe, interesting and significant.

She earns her own living, I may state, and a very considerable one, for she is famous and highly successful in her branch of artistic endeavor. Socially, one may say of her, in that atrocious phrase which implies a queer jumble of values, that she is "very much in demand." But, though a man in livery opens her front door, the street-cars bring quite as many guests to her house as do expensively purring motor-cars.

"For," as she puts it, "I can stand the talk of the average woman in 'Society' just about fifteen minutes, and then I have to scream. I don't know how the fiction arose that American women of the leisure classes are so superior mentally to the women of other nations. The fact is, they are not. The fact is, that they are so superficial that a person who has really _done_ something--I don't mean who has played at it, but who has really under the spur of necessity got to the bottom of some one subject--can hardly endure their conversation. They chatter, chatter, chatter, about everything under heaven, and if you happen to know anything about any of the subjects, it is simply torture to listen.

"Life is too short, and too interesting, and the world too full of real people, to bother with the folks who don't know their business. The man or woman who has had to be self-supporting has got to the bottom of some branch of activity, however small, and learned humility. To learn that mastery of even a tiny subject requires effort and concentration and skill, is to learn respect for other subjects; and it is to learn, too, how to listen.

"Nobody can listen who isn't truly interested, and who hasn't the grasp of mind to appreciate the complexities of a craft not his own, who doesn't know enough to know when he doesn't know anything. If I'm going to talk my shop, I want to talk it with folks who've been in it. If I'm going to hear some other shop discussed, it must be by someone who is familiar with that, not by directoired dabblers who, you feel after three minutes have elapsed, don't know a thing about the subject. If politeness consists in letting them suppose that I take any stock in what they say, then I plead guilty to being a boor."

Probably no one who has experienced the awful ordeal of listening to some female chatter about his chosen subject, or who has undergone the even worse ordeal of dropping great thoughts of his own into the deep, deep pools of her incomprehension, will fail of sympathy with my friend.

"But I tire you," said an incessant gabbler one day to the great Duc de Broglie.

"No, no," replied the duke; "I wasn't listening."


[The end]
Walter Prichard Eaton's essay: The Bad Manners Of Polite People

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